Guests

Dear Guest,

We are pleased to welcome you to the Hotel des Alpes in Cortina.
All our staff and the management are always at your disposal to make your stay truly special.

To ensure you have a pleasant stay, we have created this small guide listing our services.
Should you not find some information useful to you, please do not hesitate to contact the hotel reception.

Kind regards,
The Ghedina Family – Owners

SMART ROOM ACCESS

To enter your room, hold the provided key card near the reader.
To activate the room, insert the card into the interior reader.
You can adjust the room temperature using the digital thermostat.

RECEPTION

To contact the reception, dial nr. 9 from your room
Opening hours: 7.00 AM – 12.00 AM

You can return to the hotel outside reception hours by bringing your room card with you.
To open the main entrance, simply place the card on the right side of the entrance.

Check-in: from 3.00 PM
Check-out: by 10.00 AM

If you plan to leave before reception opens, please inform the front desk the evening before.

For emergencies (12.00 AM – 7.00 AM):
📞 +39 0436/862021
📞 Or from your room: dial nr. 153

RESTAURANT

Breakfast (winter): 7.30 – 10.00 AM
Breakfast (summer): 7.00 – 10.00 AM
Light Lunch: 12.00 – 5.30 PM – quick meal without kitchen, for info and menu ask at the bar
Dinner: 7.00 – 9.00 PM
Guests with half board have a reserved table
Guests on bed and breakfast can dine à la carte (reservation is appreciated)

BAR

At our bar you can enjoy a wide selection of cocktails, aperitifs, non-alcoholic drinks and coffee
Opening hours: 7.00 AM – 12.00 AM

WAKE-UP SERVICE

For information and scheduling, please contact reception.

PARKING

Free outdoor parking (not supervised) subject to availability.

SAFE

A safe is available in the room.
The management is not responsible for unattended belongings.

SPA

Our wellness center with Turkish bath, sauna, whirlpool, and emotional shower
is open from 3.00 PM to 8.00 PM, by reservation only, at the cost of €25.00 per person.
A changing room with towels is available inside the SPA.

INTERNET ACCESS

Free Wi-Fi is available throughout the hotel
Network: HOTEL DES ALPES
Password: 32043

LAUNDRY SERVICE

Laundry service (wash only, no ironing) with 24h return
Coin-operated self-service laundry also available
For info and costs, please contact reception

SKI/BIKE ROOM

Please use the SKI room to store skis and boots before entering the hotel
The BIKE room (summer season) includes e-bike charging

TELEVISION

Free SKY Business service in all rooms, starting from channel 301

CANCELLATION POLICY

The cancellation policy applies even if the canceled rooms are fully or partially rebooked.
The same applies to early departures.
Cancellations will only be accepted in writing.

SPORTS EQUIPMENT RENTAL

Rent your sports equipment with a 10% discount directly at this link.
Promotional code: desalpes